[Resolved] Voltas — Remote not working and register complaint but yet not received remote

Rituja Sinha

from Rajkot, Gujarat

Address:	Varanasi, Uttar Pradesh, 221007
Website:	www.indiamart.com/applied-refrigeration

I bought voltas split ac 1.5 ton on 6/5/2017 from applied refrigeration, varanasi. Within 2 days remote got damaged and date mention on remote was of march, 2017 but i bought on may, 2017.
I complaint in your service center on 28 may, 2017with complaint no. [protected] and the boy took away the remote and that complaint got resolved on 5 june, 2017 but i didn't received my remote. I again file complain on 14/6/2017 with complaint no. [protected] and again it is resolved on 19/6/2017 but still i didn't received my remote.
This is a very bad experience i gone through.
Please resolve my query asap.

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Aug 2, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Voltas Customer Care's response Dear Rituja Sinha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 28, 2017

Voltas Customer Care's response Dear Rituja Sinha,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team