[Resolved] Voltas — replace my product

manishasija

from Delhi, Delhi

Address:

New Delhi, Delhi, 110006

I recently buy a voltas deep freezer on 4th april 2018 from sunil refrigerations darya ganj delhi 06, and is in warranty. On 6th apr i noticed its not working properly so, i raised a complainant with voltas customer care. My complaint number is [protected]
After investigation by the technical person he confirmed that the gas and one another part is faulty.
He repaired but its still not working properly its just new buy iam not happy with this voltas product.

My concern - as my deep freezer is new one and within the full one year warranty why are they not providing me a replacement.

I need a replacement of my freezer

+2 photos

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Jun 7, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Voltas Customer Care's response Dear Customer(manishasija),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 05, 2018

Voltas Customer Care's response Dear Manish,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team