[Resolved]  Voltas — ridiculous free servicing

First of all voltas is not calling to the customers to remind the free servicing in 1 year period, secondly after our booking servicing in toll free number voltas is sending the technician without any equipments (E. G. There is no meter of checking the gas with the technician). When i complained this to the service team they misbehaved and dropped the call. This is very ridiculous. Voltas is least interested about the complain. Never buy voltas ac.
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2020
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2020
Voltas Customer Care's response
Dear Amar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Feb 29, 2020
Voltas Customer Care's response
Dear Amar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

So many Coustmers are not lifting the calls
Dorasai's reply, Mar 4, 2020
E2 error showing on display
Voltas Customer Care's response, Mar 11, 2020
Verified Support
Dear Customer (Dorasai),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Mar 19, 2020
Verified Support
Dear Customer (Dorasai),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4381
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information