[Resolved] Voltas — Service is not provided for Air Cooler in

Nitish23verma

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400 033
Website:	www.voltas.com

I have bought a voltas cooler ve-d60 m[protected] from yes marketing, sasaram (Voltas dealer) on 09-may-2017.in a month i. E on 13-june-2017 its motor stopped working so we made a complaint (Request no: [protected]) to fix this issue as it is under warranty period. But its being 15days and no action has been taken from service center yet. I have called them couple of time to the given toll free no: [protected], but they are just saying "we have raised a complaint and we will fix it soon and no senior person is available to transfer the call".
Voltas should understand that consumers buy product to use not to put in a corner.
We are really disappointed with the response and service from voltas. I am looking for a amenable and punctual service from voltas.
Thanks!

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Aug 8, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

Voltas Customer Care's response Dear Nitish Verma,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 06, 2017

Voltas Customer Care's response Dear Nitish23verma

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team