[Resolved] Voltas — Service not providing

anupjsr11

from Muragacha, West Bengal

Address:

831011

I have registered the complain for service of 1.5 ton Ac with complain number [protected].After 3 hours, message is received that the the complain is cancelled due to duplicate registration.
So.again I called the Voltas customer care and registered the complain having number [protected]..Again, the message is received that the complain is cancelled due to customer not responding.I have not received any call from the Voltas representative.
Voltas is trying to decline the servicing of the Ac or trying to make people fool by make this useless excuse.
Kindly, resolve the matter.I will be highly obliqued for your time and cooperation.

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May 30, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Voltas Customer Care's response Dear Customer (anupjsr11),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 26, 2017

Voltas Customer Care's response Dear Customer (anupjsr11),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team