[Resolved] Voltas — Servicemen came to site taken away Rs 200 without solving problem

sumil jadon

from Mainpuri, Uttar Pradesh

Address:	205151
Website:	NA

I first complained my problem on 9 april 2017. For past 5 days a serviceman with a helper came to my to resolve my problem but was not able to solve the problem due to non-availability of nitrogen gas (As told by your service guy) but another guy come to solve the problem after 1 day but problem was not solved as he told gas to be filled charges are rs 2250 for gas & rs 450 for service but when i confirmed customer care they told me it is 1800 rs for gas & 400 rs for service charge. But after checking with filling gas he asked sir just give me 200 rs i will come tomorrow do rest of the things but from past 2 days he is not responding. Mobile number-[protected]

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May 27, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

Voltas Customer Care's response Dear Sunil Jadon

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 26, 2017

Voltas Customer Care's response Dear Sunil Jadon,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team