[Resolved]  Voltas — Services

Hello,
Mai Ashutosh kumar singh maine 13jun 2021 ko complaint kiya voltas mai ki mere ac mai se minor leakage hai pichale 2 saal se har saal ac mai gas dalwata hu aur nikal jata hai . pichali baar jo attendent aaye thee repair karne unhone bataya tha ki isko hume le ke jana hoga aur poora ac check karna hoga maine is saal dusara ac lagwa liya aur usko uttarwa ke rakh ke maine 13 june ko complaint kiya ki maine ac utarwa diya hai usko le ke ja ke bna diya jaye phir 14 ko unke attendent aaye aur ac le ke gaye phir unhone kaha sir, aapko payment karna hoga rs.810 ka 710 service charge aur 100 rupees le jane ka fare maine unko 810 de diya then unhone mujse koi bill payment bill provide nhi kiya then maine kuch nhi bola aaj maine 23june 2021 ko maine phn kiya ki kya hua kuch bna ya nhi aapne bola tha 7 days mai thik ho jayega toh unhone bola ki aapka alluminum coil hai pura badlna hoga agar main bna ke bhi dunga toh wahi problem ho jayega . yeh kya matalb hua ki check bhi nhi kiya aapne direct parts badlne ke liye bol diya phir bhi maine bola ki kya price hai copper coil ka toh usne bola ki mere bare sir se aap baat kar lo then maine bola thik hai baat karao toh unko phn diya woh 5 min baad bole hello then phir apne kaam mai lag gaye maine bola aap apna kaam kar rahe hai toh idhar bhi baat kar lo hame bhi kaam hota hai aap hold pe chor ke chale jate hai toh unhone bola thik hai aap karwa lo jaise karwana hai. yeh kya voltas company ka yahi rules hai eise customer ko treat kiya jata hai kuch samjh nhi aata hai mai apne parivaar mai dosto ko sab ko mna karta hu voltas company aacha hai par customer service utna hi bekar hai mai laga ke pichale 5 saal se pareshaan hu . itna worst service kisi bhi company ka nhi hai mere ghar mai 3 ac hai lg daikin hitachi 3ke 3 customer service 1 baar mai sunte hai aur aache se respond karte hai par voltas ka kya hai pta nhi . mera ac bhi unhone rakha hai aur sahi se kuch jawab mangane pe bhi nhi milta hai . ab kya karna hai aap log hi dekho mera experience bhaut bekar hai voltas ke sath . service ke naam pe lutna aur jab jawab manga jaye toh ulta bolna yahi kaam hai. voltas ka .
mera mobile no -[protected] aur [protected] hai . aur service sr no. [protected]. worst service ever given by voltas . i not recomodet to anyone toh buy any types of voltas product . you will be fool .
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Aug 23, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2021
Voltas Customer Care's response
Dear Ashutosh,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Jul 15, 2021
Voltas Customer Care's response
Dear Ashutosh,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. 

Regards,
Voltas Online Team
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