[Resolved]  Voltas — short life of split air conditioner

Address:New Delhi, Delhi

We bought a new split air-conditioner in may 2017. At the beginning of 2018 summer and again this 2019 summer, gas had to be refilled. Now, august 2019, there is a leak in the internal piping. We are told it can be temporarily repaired but really the whole inside portion needs to be replaced (Almost half the cost of the a-c). We travel a lot so this has not had a great deal o[censored]se. It is shocking that it should give so much trouble so quickly. My advise do not buy voltas. We have an old lg split air conditioner which is still working with hardly any maintenance after 13/14 years. Talk about built in obsolescence...! Avoid voltas.
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2019
Voltas Customer Care's response
Dear Customer(jvang1),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Sep 02, 2019
Voltas Customer Care's response
Dear Customer(jvang1),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4381
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information