[Resolved]  Voltas — split ac 1.5 ton not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

The split ac voltas 1.5 ton, purchased online by me had been giving trouble (Not cooling) since beginning. It was repaired and gas filled. But the problem remains. The response from the service centre and voltas consumer complaint had been evasive, misleading and poor. Inspite of my calling daily to voltas consumer care number they have sending false message that i am not reachable. Height of deceit. Today the complaint was cancelled. Never knew so reputed company will behave like this. The staff did not connect me to senior supervisor too. She (Jarina) was told that the supervisor may be requested to call me, which i am sure will not done. Before i take up the matter further i need to know who cancelled the complaint and action be taken against him.
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Dec 2, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Voltas Customer Care's response
Dear Mr. Singh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Oct 29, 2018
Voltas Customer Care's response
Dear Mr. Singh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

I am subramaniyan my office using voltas invert er ac 6 nos .
1 no ac ec error showing so many compliance raised but attend 2 time but error not solve same error coming . my complance no:[protected] date:29/9/2018.

anther 1 no ac water leakage

My cell no:[protected]/[protected]
Voltas Customer Care's response, Oct 23, 2018
Verified Support
Dear Subramaniyan,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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