[Resolved]  Voltas — split ac bought on 01/06/2019 in sonepat not installed yet

Address:C-1/701,Shree Vardhman Gardenia,Sector 10,Sonepat,Haryana, 131001

Dear sir/ madam
I had bought two 1.5 ton split ac from shree vardhman traders, 506/23 bhagwan mahavir marg. Gur mandi, sonepat on) 1/06/2019.
On 01/06/2019 your installer came but the acs were not delivered by then.
So the installer jitender (Mob [protected]) left and never came back.
Then we were told that mr deepak (Mob [protected]) will come but he also dod not come. The some sunil dutt (Mob [protected]) called and told me that he will come on03/06/2019. But he also never came
Then we talked to some chetan who said that he will book in urgently.
We then called vishwas referigeration centre (Mob [protected]) who said that they will come on04/06/2019.

Sir in this heat i have been made to suffer

I just wanted to bring this to your notice.
If no one comes tomorrow i will return your acs and buy some other company's ac who do not behave like this with their customers.

By the way i have a 4 started flat under construction which will need % split acs on each floor in delhi. You can well imagine who stands to loose.

Hope you will look into this matter and solve it soon.

Thanks and regards

Dr rakesh kumar
C-1/701, shree vardhman gardenia
Sector 10,
Sonepat 131001
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Jul 18, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
Voltas Customer Care's response
Dear Rakesh Kumar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 15, 2019
Voltas Customer Care's response
Dear Rakesh Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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