[Resolved] Voltas — Split Ac | |||
Hello, I have been using Voltas split AC from last six years but I regret to tell you that after every second month I have to get the gas refilled in the unit. I have got it repaired number of times sometimes on the account of condenser problem or some other leakage problem. I have got the outside unit repaired many a times. However, I feel cheated by the company as the authorised technicians come. But they don’t repair the problem fully. They take money for the work and say that they have repaired the problem and after every two months or so I have to spend at least 3000 on this AC. I have spent more than 15 to 20, 000 for the repair work. In September 2020, Mr Daya Chauhan came to repair the problem of leakage he works with Mr Pankaj Kumar ( complaint owned service centre of Voltas). I I will attach their numbers for your reference. Then I got AC serviced this year in the month of March 2021 by Nitish D services in Gurgaon. But he also told me your unit is working perfectly fine but just after a month again there is a problem of gas leakage. Now they both are demanding a sum of 3000 for filling this gas in the AC. All this has now lead me feel frustrated by Voltas and your technicians who take money and tell me that they have repaired the problem but they don’t do the needful job as required. Therefore, I wanted to register a complaint regarding the same. You can check the full record on your data. Technicians numbers for your reference who came to repair the AC. Daya Chauhan[protected] Pankaj - [protected] Nitish D Services- +[protected] Thank you Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 01, 2021 Voltas Customer Care's response Dear Customer(EktaRa), We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further. Regards, Voltas Online Team | |||
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