[Resolved] Voltas — split ac eu183lym | |||
I panchali dasgupta have purchased a voltas split ac - eu 183 ly - m on 11th june'17. This is in reference to complaint no: [protected] dated 13th oct'17 we have complained about the non functioning of our ac, technician visited our residence on 14 oct'17, but unable to provide any solution however the status of the case id shows : resolved, the same is yet to be resolved as on date. As such we have lodged another complain with reference no - [protected], dated - 16 oct'17 and technician reported on 19 th oct'17 after several reminders but remained unable to provide any solution. The technicians informed that we shall receive a call back from the company but till now we are yet to receive any update of the same. As such we are very much dissatisfied with the product and un professional service of your company. Kindly arrange to attend our complain with product replacement immediately on receipt of this communication. Please note that if any resolution is not provided within 3days of this communication, i shall be bound to approach consumer forum for proper resolution and compensation. Was this information helpful? | |||
Dec 14, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Voltas Customer Care's response Dear Panchali Dasgupta, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Nov 07, 2017 Voltas Customer Care's response Dear Panchali Dasgupta, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
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Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team