[Resolved]  Voltas — Split ac repair. complaint breakdown request no. [protected]

Address:Kollam, Kerala, 691001

Sir
We have register a complaint of repair our split ac made by yoir firm on 05.04.2017. Til date it couldnot rectified. Our s n college, kollam, kerala purchased this product from kollam itself. It is plased in research room of botany department where reseach materials are kept in temperature controlled condition. It was morethan 20 days the ac was dammaged. I request your kindheartedness to attend the matter and resolve our grievness as early as possible.
Contact person. Dr. C. Shaji, head, dept. Of botany
Contact no. [protected]
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Jun 19, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Voltas Customer Care's response
Dear Customer (dr.Ratheesh),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 19, 2017
Voltas Customer Care's response
Dear customer (dr.Ratheesh),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hi,

We have purchased Voltas Ac on 15th of April in Kukatpally Hyderabad, but still they have not fitted to our home still. How many days do u require for this to happen?? Worst service from Voltas. How many times we need call them?? I want this to be done immediately by tomorrow or else I would escalate more.
Voltas Customer Care's response, Apr 28, 2017
Verified Support
Dear Customer (manasa rm),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 6, 2017
Verified Support
Dear Customer (manasa rm),

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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