[Resolved]  Voltas — split ac repairing service centre moonlight refrigeration bhubaneshwar providing worse service

Hi,

I have registered a complain number [protected] against water leakage from ac indoor system on 21th oct 2018.

The voltas registered service centre moonlight refrigeration bhubaneshwar has taken our indoor ac system assuring me that they will fix the drainage with a new one.
Since one month has been passed they have not repaired yet. They are not calling me to give status about our ac. I am the person who follows up with them.

Whenever i am asking about the status of repairing they are saying the drain tray stock is not available and you have to wait for next week. This process has been continuing since 1 month.

Yesterday i called the voltas customer care and narrated the whole situation. But still i have not received any communication from the moonlight refrigeration service centre.

I am shocked how could voltas provide such kind of third grade /worst service to their customer who blindly believe them.
By doing this voltas is loosing credibility.

So i therefore request you kindly provide me the solution and assured me when should i get my account repaired.

Thanks,
Anil