[Resolved] Voltas — split ac voltas

shiv das

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased split ac on april 4 2018... Right from that date there is 2 gas leakages.. Indoor unit sound... And turbo not working even if the remote and description on website said so... The technician visiting to check are telling no problem with the unit... I told them so many issues with the unit... Please look into the issue and get my unit replaced... Tata itself is brand whom we trust... And the same customer are being cheated... U r telling one thing while selling and it technician are telling other thing... I have paid an amount for this product and i received a #... Please help me in replacement so that public trust is on brand tata and people purchase and trust tata brand... Expecting a call from your team asap

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Aug 3, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Voltas Customer Care's response Dear Shiv Das,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jul 03, 2018

Voltas Customer Care's response Dear Shiv,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team