[Resolved] Voltas — split ac water problem from indoor unit.

sharmarav

from Guwahati, Assam

Address:

H. No. 1/5581, Balbir Nagar Extn., New Delhi, Delhi, 110032

Split AC purchase dt. 02.05.19, Invoice No. FAB22GA[protected] from M/s consulting Rooms Pvt. Ltd.
from day one after installation water comes from indoor unit within 20 Min.
complain No. [protected] dt. 3rd May, compl. No. [protected] dt. 24th May 19, No result. complain No. [protected] dt. 5th June to till date I am regularly complaining to resolve this issue, but my complain is still unattended.
my all efforts fail.

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Aug 7, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jun 13, 2019

Updated by sharmarav very unsupportive field staff.

Jun 13, 2019

Updated by sharmarav I think there is some manufacturing problem in this unit, it should be change immediately. why should I suffer when I pay full .

Verified Support

Jun 14, 2019

Voltas Customer Care's response Dear Customer(sharmarav),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 06, 2019

Voltas Customer Care's response Dear Customer(sharmarav),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team