[Resolved]  Voltas — tank alarm issue

Address:Hyderabad, Telangana, 500018

Dear sir,

I purchased voltas 70 l water cooler with remote control. There is a tank alarm system in this unit. Even if there is sufficient water level it gives an alarm due to which water pump will not work. Every year i cont change the sensors for tank alarm unit. Please ask them to give a parmanent solution for this issue or change the unit which doesn’t have this system.

Regards,
Baqhar.
[protected]
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Apr 11, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
Voltas Customer Care's response
Dear Baqhar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Air cooling is not working. Output of the board is not working as expected
Voltas Customer Care's response, Mar 14, 2019
Verified Support
Dear Customer(sanguraj),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Mar 22, 2019
Verified Support
Dear Customer(sanguraj),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Dear sir,

I purchased voltas 70 l water cooler with remote control. There is a tank alarm system in this unit. Even if there is sufficient water level it gives an alarm due to which water pump will not work. Every year i cont change the sensors for tank alarm unit. Please ask them to give a parmanent solution for this issue or change the unit which doesn’t have this system.

Regards,
g padama latha
Voltas Customer Care's response, Mar 30, 2021
Verified Support
Dear Padama,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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