[Resolved] Voltas — Tata Voltas AC - Total faulty AC has been delivered from Croma | |
Tata Voltas AC - Total faulty AC has been delivered from Croma At the time of installation, the Voltas service engineer only found that the whole piece is faulty. The parts which found faulty areas below from the indoor unit. 1. The fan which is throwing air in a different directions was broken. 2. The display which is showing temperature is malfunctioning. Not showing numbers properly. 3. AC Remote screen is broken inside and also not working. A the time I found 1st issue, same time I registered a complaint and found its normal mechanical issue and then they committed that they will fix it or will replace in 2-3 days. After that, when service engineer had installed and started the AC, we found display is not showing temperature properly. Then I suspect there is a major issue with the product I received and after seeing the remote which the service engineer only unpacked found screen broken and ot working at all. So I requested to the service manager but he doesn't want to talk to me. So, I went to Croma Centre, Iscon Bridge, SG Highway, Ahmedabad from where I purchased this ###. And I got confidence from store manager that it will be replaced. After 2 days its still not replaced. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 14, 2020 Voltas Customer Care's response Dear Milan, We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further. Regards, Voltas Online Team | |
Add a Comment | |
73%
Complaints
4384
Pending
136
Resolved
3040
View all 4384 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Post your Comment