Voltas — Terrible Window AC repair

Address:

KVkrishnan G8 Srividya Apartments 14 Balakrishna Mudali Street West Mambalam Chennai 600033 9840443256 [email protected]

A subcontractor was sent to repair my room window AC which was not cooling effectively . He checked and said there is a leak in the cu tube and gas is completely gone. Took out the machine and kept on floor and sent someone else next day. He didn't come. This new person confirmed leak due to a hole in the tube and by welding arrested the same. Said initially will fill has and start but later after talking to person A said would come next day and placed on the floor and went.
Next day when I called A said they are on the way at 11 30 AM. Didn't turn up till late evening. Called the subcontractor and fired them for useless customer service. Suddenly person B turns up at 630 PM . I didn't allow since it was night. He came again next day during my lunch time only (12nto 1 PM) though my request was 10 AM or 3 PM.
Job done gas filled and machine started.
But condition has not improved. Sent a sms to sub contractor I am going to take up with Voltas. No response so far.
KVkrishnan
G8 Srividya Apartments
14 Balakrishna Mudali Street
West Mambalam
Chennai 600033
[protected]
veeraraghavan.[protected]@gmail.com