[Resolved]  Voltas — useless air conditioner

Address:	Chennai, Tamil Nadu, 600079
Website:	Voltas

I recently ordered a AC from voltas and I have been facing issues for the past 2 weeks. The customer care executive has not even visited once to fix the issue but I received a message saying it's fixed... Such level of cheating is unacceptable. My entire bed room is filled with water due to water leakage and water is dripping in electrical outlets... I have 2 kids at home and am constantly scared of fire or some accident due to this issue.. Forget using the air conditioner in such heat, there is constant fear of life. I am Filing this consumer complaint against voltas because of defective product and defective service. This is unbelievably disappointing service. My mattress is completely ruined. I would like to lodge a complaint to claim compensation so that I can buy a new AC from a reliable company which provides better service.
I bought this AC from an Indian company so that the revenue the company makes will stay within India and will not be repatriated outside India but I was wrong in ordering from an Indian company. Please accept my complaint and take appropriate action against voltas and help me get refund of the entire amount I spent on this useless AC and compensation for the damage caused to my mattress and mental torture.