[Resolved] Voltas — ved 60 m desert cooler

 
1 Review
 neetu1501 on Jun 15, 2018
Unit purchased on 28.05.2018 from lucknow. It has not been working since 23.05.2018. I lodged first complaint with no [protected] which was serviced on 26.05.2018. Second with complaint no [protected] on 5 june and again on 6 june 2018. Still it is not cooling. Further there has been no response to my complaint lodged on 12 june with reminder on 13 june 2018. The service people just come and go without solving the problem saying that it’s working properly. It works for 2-3 hours after they leave and then again stops cooling. Kindly redress the complaint effectively
Complaint marked as Resolved Aug 11, 2018

Complaint Status


[Jun 15, 2018] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Jun 16, 2018
Dear Neetu,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response, Jul 11, 2018
Dear Neetu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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    Voltas - ved 60 m desert cooler