[Resolved] Voltas — ved 60 m desert cooler

neetu1501

from Bhubaneshwar, Odisha

Address:

Lucknow, Uttar Pradesh, 226024

Unit purchased on 28.05.2018 from lucknow. It has not been working since 23.05.2018. I lodged first complaint with no [protected] which was serviced on 26.05.2018. Second with complaint no [protected] on 5 june and again on 6 june 2018. Still it is not cooling. Further there has been no response to my complaint lodged on 12 june with reminder on 13 june 2018. The service people just come and go without solving the problem saying that it’s working properly. It works for 2-3 hours after they leave and then again stops cooling. Kindly redress the complaint effectively

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Aug 11, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2018

Voltas Customer Care's response Dear Neetu,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 11, 2018

Voltas Customer Care's response Dear Neetu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team