[Resolved]  Voltas — very disappointing service

Pathetic service from the voltas, i have been complaining since may but after 3 months i gained nothing. Every time i call they started making excuses and make a new commitment. I have been talking to customer care, service manager, asm himanshu, bsm omtyagi, regional head mr. Ashok akhija. 19th june was the date when service manager mr. Hariom said that he has filed a replacment unit and within 4-5 days i will get my new ac. Then after few days asm said my ac will get repaired and promised me that this was the last time after this if the problem remain same they will replace the unit. But the problem was same. Now he started making me fool, every time i call he make false commitment, then i talked to bsm om tyagi he again make a commitment 2-3 times. Then i talked to regional head mr. Ashok akhija 3 times at last that was on 6th of august he promised to give me new ac if i would not get my ac repaired by 7th august. Now i have been calling him (Ashok akhija) and omtyagi they are not even picking my call.
I hope this will solve the issue as early as possible.
I have all the proofs, all recorded call.
Attached the document.
Manish jain from rohtak district
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