[Resolved]  Voltas — very poor service of complaint handling

Address:Jupiter laminators pvt ltd . Liwaspur Industrial area , Villiage liwaspur Dist sonipat Haryana, Sonipat, Haryana

I purchase voltas ac for my office in feb 2019, voltas engineer install all four ac in feb and they are ok.in feb ac not required so we start them in march. When we start in march three ac not start only one ac work, i send complaint your engineer come and filled gas in two and change electronic part in one. From march to till date these three ac run 15 to 20 days and then again their is problem of coolling. Now from 20th july my one ac is not working your engineer vist four times first they told gas problem, second visit they told compressor problem, third vist they told electronic problem. Pl help me how i use my all four ac.
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Oct 10, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Voltas Customer Care's response
Dear Bunty,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Aug 30, 2019
Voltas Customer Care's response
Dear Bunty,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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