[Resolved]  Voltas — very very poor service by service centre

Address:145/9 Kishangarh, Vasant Kunj, New Delhi, New Delhi, Delhi, 110070

Voltas service centre 145/9 kishangarh, gaushala road, vasant kunj, new delhi-110070. I lives in same address building o[censored]r service centre at 2nd floor
This service centre checked my ac 5 times in 3 years 3 times they filled gas but cooling is not good. I have called them after service but they never came to check my ac. I personaly go there and registered my complaint but no body rectify my problem. Again i go there office but my problem is still not rectify. Very bad very poor service quality
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Voltas Customer Care's response
Dear Customer(S Kumar Mehlwal),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Sep 24, 2019
Voltas Customer Care's response
Dear Customer(S Kumar Mehlwal),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

I purchased Voltas company AC from through reliance digital mall Alwar. I launched a complaint that my AC not working properly. Mechanic visit at my home on 31Aug 19. He found that parts required to change but he not changed parts till date. I call many times to company .
Voltas Customer Care's response, Sep 18, 2019
Verified Support
Dear Kamal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Sep 26, 2019
Verified Support
Dear Kamal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I am having a big problem while i run my voltas split ac. I need the machine to be replace immediately. I ask for the service but they didn't solve my problem yet. It purchase on 07/10/2018. But from that while it was installed it smelling really bad. That we cannot tolerate anyone nowadys.. Kindly replace it immediately...
Dhananjay Koner's reply, Sep 10, 2019
No to be contact is 9434358248
Voltas Customer Care's response, Sep 18, 2019
Verified Support
Dear Dhananjay,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Oct 19, 2019
Verified Support
Dear Dhananjay,

We would like to inform you that the best possible resolution has already been shared with you. We would request your understanding of the same and please keep maintaining your trust in us.

Regards,
Voltas Online Team
Voltas Customer Care's response, Nov 12, 2019
Verified Support
Dear Dhananjay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information