[Resolved] Voltas — very very poor service ever.. I trusted but your service fooled me. very disappointed | |||
I trusted the Voltas ac and brought on 2017.since using the same product Voltas 1.5 ac split ac.1½ month before it faced some cooling issue and water leakage problem.. till now 2 to 3 persons camed for service and two times I water washed the machine because of their idea. But till now they didn't clear the problem.. and the response was very late and careless. I'm working women and financial background family too.I have 8 month baby in my home with my mom.she only taking care. In this summer they feel very difficult and tough to live in . I also mentioned that my baby was suffering pls help me .. But none. Daily I called them, they will said that I will send the person, if anybody camed means their reasons may be DUST PROBLEM, SUMMER PROBLEM, HOUSE PROBLEM, HEAT PROBLEM. BUT THEY WONT UNDERSTAND MY PROBLEM. Today morning also I called they said that no person available today I will send tomorrow. Very very poor service and they brainwashed me to take AMC also.. I trusted in this product and I puted as they told. After putting the AMC I'm facing these problems. I don't know who reads this complaint. Pls take some action to survive my baby in this summer . I believed but haved foolish ac experience. There is no person to clear my cooling and water leakage issue . Very disappointed. Was this information helpful? | |||
Jul 24, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Voltas Customer Care's response Dear Nandhini, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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