[Resolved]  Voltas — visi cooler led bulb not working

Address:57 habibullah road, 600017

I bought a visi cooler last august and the bulb inside is not working
The rubber beeding also has come off please attend to it asap
I am surprised a company like voltas supplies a product which doesn’t last even a year after me having above forty thousand for the same
Without the led build it’s dark inside and customers are not able to see what’s inside the cooler
Request you to attend to it at the earliest
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Aug 31, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Voltas Customer Care's response
Dear Customer(nambihomeneeds),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 30, 2019
Voltas Customer Care's response
Dear Customer(nambihomeneeds),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

They are not even responding over the complaints. Very bad response from Voltas service team 8 engineers come and no one gives a solution. They are not even talking professionally. They know the problem but not providing the solution. The PCB board is not working thats why AC is not turning on.they told me 3days ago but no one is responding.

Voltas Customer Care's response, Jul 22, 2019
Verified Support
Dear Satvik,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 30, 2019
Verified Support
Dear Satvik,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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