[Resolved]  Voltas — Voltas 1.4 Ton 3 Star Split AC (Copper, SAC 173 IY, White/Black)

Address:411028

I bought a Voltas split ac from amazon.in. When ac was installed, it started leaking water after 1 hr o[censored]se. The installation guy re installed the ac but it still didnt get fixed. The installation guy said its the issue with AC.

When I called Voltas customer care they said a technician will check the issue. They have assigned the request to same service center which sent the installation guy. I am not getting any response from the service center.

Voltas service is pathetic and has caused me immense mental trauma and loss of energy and time.

My time is precious and I cant run too and fro from office to flat to get this fixed during weekdays. I need the ac to get fixed today or else take your pathetic AC back and refund back all the expenses incurred - installation charge, core drilling charge, bracket charge, ac charge.

My amazon order id is[protected]
Voltas complaint number is [protected]
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May 27, 2017
Complaint marked as Resolved 
The installation team came again and re installed the ac. It was installation issue.
Voltas customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Voltas Customer Care's response
Dear Customer (aniketsrivastava1986),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

All air conditioners not working
Voltas Customer Care's response, May 16, 2017
Verified Support
Dear Santhosh Pavan,

We are sorry for the experience you had. Please write to us about your exact problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 24, 2017
Verified Support
Dear Santhosh Pavan,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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