[Resolved] Voltas — Voltas 1.5 ton 3 star

ashuabhi

from Surat, Gujarat

Address:	Mumbai City, Maharashtra
Website:	www.voltas.com

This is my serious request to Voltas Customer support to do something for my AC. We have purchased this 1.5ton 3 star AC before 2 yrs. And since then it is not working properly. The actual thing is that the compressor stop working after 1hr as it gets heated very soon as it is on. Then it releases hot air and unfortunately we have to keep the AC off till minimum half an hour, then after only it starts. Initially we thought that this might be the problem of coolant, , but later on when we call the service man, he said that this is compressor's problem or the manufacturers.. So this is my kindly request to Voltas "A Tata Product", We believe your quality and service. So please do some needful for us.

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Jun 22, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

Voltas Customer Care's response Dear ashuabhi,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 22, 2017

Voltas Customer Care's response Dear ashuabhi,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team