[Resolved] Voltas — Voltas 1.5 Ton 3 star split AC white | |||
My sel[censored]pendrasinh Raulji Contact No.[protected]. I bought Voltas 1.5 Ton 3 star split AC white through flipkart on 20.04.2019. Within one year duration I am facing issue of non cooling, I registered services request for many time but no service person came during my one year warranty period. I again register complain of same on 18th July, 2020.After that Godhra District Valtas Authorizes service centre technician came and taken away my AC compressor. After one and half month yesterday 03rd September, 2020 technician reinstalled compressor and GAS refilled but still my AC cooling issue do not resolved. Technician demanded money but we inform to resolve our same issue and provide Voltas Company bill than after we will surely pay Rs.2, 200/- as discussed. Today 04th September, 2020 I called technician Mr.Manhar to resolve same cooling issue and provide me bill of Rs.2, 200/- for Gas refiling charges. He denied to come my home and told me to deposit Rs.3, 200/- in my personal bank accounts than after I will visit your home. This is purely irregular & illegal demand without providing proper services, resolve issue and any bill how can Voltas Service centre technician demand such Rs.3, 200/-. I am having recoding of same demand and conversation. I am very much unsatisfied with this Voltas company Service and I want to complain all platform till my issue not resolved. I will not suggest to purchase any Voltas products.They are very much poor in their after sale services and their service centres technicians are inefficient to resolve Voltas product issue and demanding money in personal bank accounts. I am attaching the invoice of same product purchased and request you to take necessary all action against this Voltas Limited company for not providing required services to their customers. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Sep 08, 2020 Voltas Customer Care's response Dear Upendrasinh, Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team Verified Support Sep 25, 2020 Voltas Customer Care's response Dear Upendrasinh, Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. Regards, Voltas Online Team | |||
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