[Resolved] Voltas — voltas 1.5 ton inverter ac

Mehul Mundhava

from Mumbai, Maharashtra

Address:

B/11, Samrajya Sociey no. 2, Mujmahuda, Vadodara, Gujarat, 390020

I have purchased 1.5 ton ac from r. A. Electronics in vadodara in oct 2017. I am extremely annoyed and unhappy about this product quality and lousy customer service by your company authorized service center. Within a span of 1 year, i had to get the gas recharged and also pay for that and the same problem continues every 15 days / one month. Your service center person (Mr. Aadil) in baroda had promised that if there will be gas leakage now, he will pay me back the money. However since two weeks he is not lifting my and my spouse's phone. I never had such a bad experience with any other appliance company. I find this very pathetic response from voltas and will never ever by voltas product and not recommend anyone else as well..
Is there anybody to listen to the voice of customer or i go to consumer court nos???

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May 23, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Voltas Customer Care's response Dear Mehul,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Mehul,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team