[Resolved]  Voltas — voltas 1.5 ton split 3 star ac swing motor problem.

Address:Guntur, Andhra Pradesh, 522005

On[protected] we have purchased voltas 1.5 ton split ac. On the next day evening i.E., on[protected] the same was installed. On 28th morning we found some swing problem and we inform to tollfree number. On 30th june he visited and he found motor swing problem and he stated the swing motor to be replaced within four days. My request no. Is [protected]. After one week we approached guntur service centre no.[protected] they did not respond properly. When we are asking simply they told your request is on process it will take two more days. The service person visited this site on 30th, so far there is no proper response from them. Today my manager phone to them but they respond irrespectively. So we request you please rectify the above said problem as early as possible.
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Sep 22, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Voltas Customer Care's response
Dear Customer(mrkrao),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Aug 07, 2018
Voltas Customer Care's response
Dear Customer(mrkrao),

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team
Verified Support
Aug 22, 2018
Voltas Customer Care's response
Dear Customer(mrkrao),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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