[Resolved] Voltas — voltas 1.50ton ac

Kashif Nabi

from Delhi, Delhi

Address:	Sant Kabir Nagar, Uttar Pradesh, 272199
Website:	www.myvoltas.com

Sir
There have been installed a 1.5 ton 1 star AC at my village home almost one and half month ago.From the installation day the AC is not working properly. After so many complaints one technician visited and said us about voltage issue and didn't provided proper solution. I think low voltage issue is common in all over rural India.
if possible please allow to replace it with higher star AC with whatever extra charges applicable.
And please ask your distributor and seller to mention that which type of AC will not work properly in rural areas.

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Aug 12, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Voltas Customer Care's response Dear Kashif Nabi,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 12, 2018

Voltas Customer Care's response Dear Kashif Nabi,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

Vb4153

from Shillong, Meghalaya

Dear Sir,
We Vijaya bank Tanguturu loadge the request for AC repair before 15 days. But till our problem is no resolve. Kindly look into the matter and do the needful.

Voltas Customer Care's response, Jun 19, 2018

Verified Support

Dear Customer(Vb4153),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 27, 2018

Verified Support

Dear Customer(Vb4153),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team