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[Resolved]  Voltas — Voltas Ac complaint pending for more than 2 months

I had registered my complain on 7th April and when my problem was not resolved. Then I am come on this site and i've done all i could. I talked to "customer care, voltas service center of my city and Asm of voltas Manas Omar". they all are continues misleading me. whenever I call anyone of them they all are told me same words " Your are problem resolved tomorrow" or "Your are problem resolve in a few days" but till now at present day they all are says the same thing.

I just want the resolution of the problem, I totally disappointed of this worst customer support.

Ever since I have registered my such complaint all its parts have changed like " INDOOR, OUTDOOR PCB & COMPRESSER " but till now my Ac problem was not resolved .

I want to tell one more thing that I would registered my complain on 7th April that was automatically close without asking me. My problem resolve or not and after that they register my another complain on 15 may that is show in voltas website and also mention you both complaint numbers old one is - [protected] and the new one is - [protected] that one got on 17 may.

My Personal Information
My Name is Nikhil chauhan
Mobile No-[protected]
Address- Etawah road near singh petrol pump, Moh- Krishna nagar,
Landmark-Sai nath guest house
District-Mainpuri (UP)
Pincode-205001

Sir I am come on this site for regarding to my resolve problem. After all this I just want change my AC that sit. If they can't do that return me full cost ac.

Thank you
Voltas Ac complaint pending for more than 2 months
Voltas Ac complaint pending for more than 2 months
Voltas Ac complaint pending for more than 2 months
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Jun 18, 2021
Complaint marked as Resolved 
Jun 19, 2021

Complaint Status

Voltas customer support has been notified about the posted complaint.
Jun 08, 2021
Updated by Nikhil_chauhan7878
please solve my problem as soon as
Verified Support
Jun 21, 2021
Voltas Customer Care's response
Dear Nikhil,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Jun 25, 2021
Voltas Customer Care's response
Dear Nikhil,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. 

Regards,
Voltas Online Team
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