[Resolved] Voltas — voltas ac installation issue

Vijay-2017

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400014

I purchased a new voltas 125 eyr ac from amazon.com. When contacted for installation amazon said we need approach the company. I then approached voltas for installation. It was informed that rs.1500 would be the installation charges. However, the service man who came to our home gave a atrocious price of around 3000. The customer is stripped off by the company. I regret purchasing voltas as there is no help from the company.
Vijay, parel tt, mumbai.
[protected]@yahoo.com

Was this information helpful?

No (0)

Yes (0)

Nov 30, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

Voltas Customer Care's response Dear Vijay,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Oct 20, 2017

Voltas Customer Care's response Dear Vijay,

Thanks for sharing requisite details, our team is working on your concern. We will get in touch with you shortly.

Regards,
Voltas Online Team

Verified Support

Oct 30, 2017

Voltas Customer Care's response Dear Vijay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team