[Resolved]  Voltas — voltas ac not installed yet (after purchasing 4day ago)

Address:713403

Sir... On purchasing voltas ac (12/05/2019 at 8pm) from shiba electronics, bud bud, 713403, burdwan... They told me that installer installed my ac within 2-3days... Then i purchased the best one in market that's voltas. But even complete 5days after purchasing they told me that they log in my ac into your voltas id. But it's total confused concept from their side. For that reason i am not purchasing from durgapur, due to long period of time to install. I pay the bill after confirm and i wait for too long... It can't imagine from voltas... I informed 3-4 times in customer care u check it. But it's so unfair... Why should i take ac... U should answer it... Everyone should know from my side that about ur service... I[censored]r installer r busy in work then y r u sale... I[censored] don't install in correct time.
I request u to please look after the matter... Otherwise we have to think again...
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Jun 27, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 18, 2019
Voltas Customer Care's response
Dear Shekhar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 27, 2019
Voltas Customer Care's response
Dear Shekhar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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