[Resolved]  Voltas — Voltas ac unrepaired from 20 days

Address:Firozabad, Uttar Pradesh, 283203

Dear sir/mem

I have been filed repairment complaints 20 days ago. But my ac is not work and assembled till now. The person from your service centre firozabad-283203 have not giving satisfied answer and response. Their behaviour is very unprofessional and unethical. They send different person on daily basis but nothing give service. Sometime they take indoor and sometime outdoor and charges transporting exp excessively. We have not facing air of your ac for not been a single 1 second in temperature of 47'c. Your person in charge tell us - "sir kal ho jayega pakka, sir ye service man nai, sir abhi ye parts nai aaya, sir aaj tuesday, sir aaj ye wala aadmi nai gai." are you making fool o[censored]s. Total unsatisfied. Temperatures is 47 here. I[censored] can't solve it i ll file consumer court for making fraud. I will never refer your company for buying ac. Complaint is registered in the name of priyanka, 328 arya nagar, jaleswar road, firozabad -283204 uttar pradesh

Maneesh
[protected]
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Jul 18, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Jun 11, 2017
navsav's response
Please provide the bill details
Verified Support
Jun 13, 2017
Voltas Customer Care's response
Dear (Customer Maneesh_1004),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 17, 2017
Voltas Customer Care's response
Dear (Customer Maneesh_1004),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Voltas cooler alarm is blinking continuesly though water is suffectient enough.i dont kNow what is the problem please tell me how to solve this.
Voltas Customer Care's response, Jun 15, 2017
Verified Support
Dear Roopa Guptha,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 23, 2017
Verified Support
Dear Roopa Guptha,

We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint no. [protected]
We were purchase split Ac serial no. 4552029a16ec04097. & 4512087e16ea01457 This was purchased last 10 months back. The purchase bill not traceable. How can we get support within warranty.

Ashish Gupta
[protected]
[protected]
Voltas Customer Care's response, Jun 16, 2017
Verified Support
Dear Ashish Gupta,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 28, 2017
Verified Support
Dear Ashish Gupta,

We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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