Voltas — voltas ac warranty issue and no response from customer care.

Sundar James

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 601301

I bought an voltas 1.5ton split ac 183dzz from flipkart on 29may 2019 and was installed by flipkart on 1 june 2019.ac was working good for the past 4 months now on 14 oct 2019 it created a problem with cooling, so i called voltas and registered a complaint on 15oct 2019 complaint no:sr[protected]. Technician visited on 15th and said that indoor unit has to be overhauled and said that as the unit is installed by flipkart so the warranty is cancelled & all work will be done only on payment, i have talked with voltas customer care executive and still no response. Kindly look into my issue and do the needful.

Was this information helpful?

No (0)

Yes (0)

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2019

Voltas Customer Care's response Dear Sundar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Oct 22, 2019

Voltas Customer Care's response Dear Sundar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Oct 23, 2019

Updated by Sundar James Thank you. Please make sure that the service center people don't create any warranty issue like this for me or anyone else who but products online.