[Resolved] Voltas — voltas ac water leakage

AvenuGopal

from Hyderabad, Telangana

Address:

jyothi krishna apartment, Pragathi nagar colony , yousufguda, Hyderabad, Andhra Pradesh, 500045

We bought the ac 1 month back. With installation itself they intraduced two issues.
1. Water leakage
2. Gas leakage
1st issue fixed 2nd day as we can see the issues.

Total gas leaked and filled after 2weeks.

While filling the gas they intraduced again water leakage issue.
On 24th may issue rised
Req no. Is [protected]

Still issue present

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Jul 16, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

Voltas Customer Care's response Dear Customer(AvenuGopal),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Jun 12, 2019

Updated by AvenuGopal Still we are facing water leakage issue from indoor unit.

Verified Support

Jun 14, 2019

Voltas Customer Care's response Dear Customer(AvenuGopal),

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team

Jun 14, 2019

Updated by AvenuGopal How many day you people take to resolve the issue.

Jun 16, 2019

Updated by AvenuGopal How many days we need to wait, you people only mention the date then I will wait up to that date.

I rised the issue on 24th may still it is open.
Voltas service center response is bad. You people are providing worst service to customers..

Verified Support

Jul 16, 2019

Voltas Customer Care's response Dear Customer (AvenuGopal),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team