[Resolved] Voltas — voltas ac water leakage

 
1 Review
jyothi krishna apartment, Pragathi nagar colony , yousufguda, Hyderabad, Andhra Pradesh, India
 AvenuGopal on Jun 5, 2019
We bought the ac 1 month back. With installation itself they intraduced two issues.
1. Water leakage
2. Gas leakage
1st issue fixed 2nd day as we can see the issues.

Total gas leaked and filled after 2weeks.

While filling the gas they intraduced again water leakage issue.
On 24th may issue rised
Req no. Is [protected]

Still issue present
Complaint marked as Resolved Jul 16, 2019

Complaint Status


[Jun 05, 2019] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Jun 08, 2019
Dear Customer(AvenuGopal),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Updated by AvenuGopal, Jun 12, 2019
Still we are facing water leakage issue from indoor unit.
Verified Support
Voltas Customer Care's response, Jun 14, 2019
Dear Customer(AvenuGopal),

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team
Updated by AvenuGopal, Jun 14, 2019
How many day you people take to resolve the issue.
Updated by AvenuGopal, Jun 16, 2019
How many days we need to wait, you people only mention the date then I will wait up to that date.

I rised the issue on 24th may still it is open.
Voltas service center response is bad. You people are providing worst service to customers..
Verified Support
Voltas Customer Care's response, Jul 16, 2019
Dear Customer (AvenuGopal),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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    Voltas - voltas ac water leakage