[Resolved] Voltas — Voltas inverter Ac

shanu6773

from Ghaziabad, Uttar Pradesh

Mar 27, 2023

Address:

H No-A204, MAYUR VIHAR COLONY VILL- DASNA GHAZIABAD

This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 10th march 2023 with order id: OD[protected] for a consideration of rs.34490 paid via sbi card. The product got delivered on 10th march2023.

The said goods are suffering from the following defects:-

There is cbu code mismatch on odu and idu hence the voltas/flipkart technician informed me that the product can’t be fixed. Enclosing the service report.

I have reported the above matter to flipkart several times by sending the email and by calling the flipkart customer care but despite all my pleadings, flipkart has not made a good effort in resolving the issue. Which is indeed regrettable. Which you are liable to compensate to me. Flipkart not resolved my problem.

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Apr 28, 2023

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2023

Voltas Customer Care's response Dear Shanu,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team