[Resolved] Voltas — Voltas Inverter AC - Parts not Available, refusing repair | |
The AC stopped working in May 2020 and the service technician said PCB cannot be repaired as the model has been discontinued. Company service center prompted me to exchange this and get new AC by paying Rs 26, 000. I have complained to regional manager and customer care multiple times but they have failed to respond. Warranty expired in May amid COVID-19 lockdown. I request the company to make the parts available or replace my AC free of cost as it is only 5 years old and the product being discontinued is not my fault. Either REPAIR my AC or REPLACE it. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 24, 2020 Voltas Customer Care's response Dear Akhil, We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further Regards, Voltas Online Team | |
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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