[Resolved]  Voltas — voltas not providing the job sheet

Address:Gurgaon, Haryana, 122001

I have purchased the ac om 1st of july. Since then it is not cooling. Complaint number [protected]. Their technician is visiting my house everyday since then. 3 times they have filled the gas saying the gas is less??? How the hell gas is leaked 3 times if it not faulty? Everyday a new technician is arriving since 20 days. One of the technician went on to the extent to say that there is something wrong the house. 2 days back the technician arrived said there is problem in the outdoor and we would have to take it to our service center. They said it's a minor work and we will install it next day. I asked them to provide the job sheet multiple but they are not providing the job sheet. I have already filed a case in the consumer court. The only reason i bought voltas is because of principle of buying indian. But this has been the worst mistake of my life. I am going to fight a case against this fraud no matter it takes how many years. It is time to teach these people a lesson for their life. I will not ask for compensation but to ban the company from selling altogether based on the fact that they provide faulty products, no service and misguiding the customers on top and gross negligence to customer issues.
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Sep 21, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Voltas Customer Care's response
Dear Customer (mgapp),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Aug 16, 2017
Voltas Customer Care's response
Dear Customer (mgapp),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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