[Resolved] Voltas — voltas sac 183v/ i am complaining about no installation yet.

Sajjadginjas

Address:

Uttam Nagar,Delhi

I have brought a voltas split a. C on 24 may 2020. First of all ways for placing installation order are not working.
Customer care no. Is referring to apply on the website and online services (Website) have technical difficulties. Their watsapp services not working properly.
It's been 4 days and i don't know where should i go to get it done.
Everyone is making excuses.

I have contacted to mr rahul vaidya and mr sumit kumar arora personally and they are saying their all commitments are failing. They say i am trying but they don't take us in confidence in atleast giving us the honest duration.

My mather is a heart patient it's difficult for her to bear the heat here in delhi.

I am really frustrated about the services.

Kindly take into this in consideration.

Sajjad hussain
Dwarka 16b

+1 photos

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Aug 14, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

Voltas Customer Care's response Dear Sajjad,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team

Verified Support

Jun 09, 2020

Voltas Customer Care's response Dear Sajjad,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team