Voltas — voltas split ac 1 ton (inverter)

Raised a ticket on 14th may for f0 error which suddenly started coming in one of my 2 ac's (Same model number)
Technician came, took rs 400 and went back saying that we need to provide him a photo to ensure there are no issues, we provided the photo and then technician said that its due to heating that the ac gives f0 error, however, we have never seen this error on the other ac in other room
We have been struggling with voltas customer care everyday, they open the same ticket, assign the same engineer and he refuses to do anything
Please help and advise
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Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2020
Voltas Customer Care's response
Dear Mohit,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team
Jun 09, 2020
Updated by Mohitgoswami1
Complaint # [protected]
Area Pin code # 201010
Contact number # [protected]
Verified Support
Jun 18, 2020
Voltas Customer Care's response
Dear Mohit

we are unable to track your details thus we request you to share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team
Verified Support
Jun 26, 2020
Voltas Customer Care's response
Dear Mohit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Jul 09, 2020
Updated by Mohitgoswami1
Hi
I just spoke with Voltas Support care, they shouted at us that we do not want this to be resolved and we should pay again
This is the worst customer service i have received, i will go to LinkedIn and Facebook to showcase how Voltas is cheating the customers, their own technicians do not know what errors are coming and how to resolve it
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