[Resolved]  Voltas — voltas split ac 1.5 ton substandard product

Address:

HIRANANDANI ESTATE , G B ROAD, Thane, Maharashtra, 400607

This product was bought from Lotus electronics Ujjain on 26th April 2014 .
This is exactly 5 years and little more now .
Suddenly my AC stopped cooling and i had to call your technician for checking .
Who came and charged me 450 rs for the visit .
Within 5 mins of his inspection he declared that the AC's compressor is spoiled and i have to change it . That would cost of around 15-20 k all inclusive .
I am aghasted and surprised to see, such a renowned brand like voltas selling such low quality products and a compressor which is suppose to work for more then 20 years as per lot of technicians getting spoiled in just 5 years .
This is in spite of you charging a premium in most of the available products in the market .
The technician who came, told me to replace the compressor i will give guarantee of 10 years .. that's really very funny .. Original did not work for 5 years and the replacement will give me 10 yrs warranty .

With due humility i would like to request your concern to to give a possible solution .