ADVERTISEMENT

[Resolved]  Voltas — voltas split ac gas leakage and refilling

Hi,
The split ac was not cooling so we called the mechanic for cleaning and they told that their is a leakage in the ac and the gas needs to refill, but they were some random mechanic so they are asking around[protected] for gas refilling. Can you just confirm if the gas refilling amount is okay and we are good to go with them? Or let me know how actual amount company service centers cost for the same so that we wait for your reopening and facilities. The ac is of 1.5 ton.
Was this information helpful?
No (0)
Yes (0)
May 30, 2020
Complaint marked as Resolved 
Voltas customer support has been
notified about the posted complaint.
Verified Support
Apr 21, 2020
Voltas Customer Care's response
Dear Nishtha,

Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. Meanwhile please help us with your registered contact number or complaint number so that we can connect with you once we resume our services from 4th May 2020.

Stay home and be safe.

Regards,
Voltas Online Team
Verified Support
Apr 29, 2020
Voltas Customer Care's response
Dear Nishtha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 
Share
Tweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Submit
    Voltas
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3779
    Pending
    0
    Resolved
    2746
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View Full Information
    ADVERTISEMENT