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[Resolved]  Voltas — voltas split ac gas leakage and refilling

Hi,
The split ac was not cooling so we called the mechanic for cleaning and they told that their is a leakage in the ac and the gas needs to refill, but they were some random mechanic so they are asking around[protected] for gas refilling. Can you just confirm if the gas refilling amount is okay and we are good to go with them? Or let me know how actual amount company service centers cost for the same so that we wait for your reopening and facilities. The ac is of 1.5 ton.
Complaint marked as Resolved May 30, 2020

Complaint Status


[Apr 20, 2020] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response Apr 21, 2020
Dear Nishtha,

Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. Meanwhile please help us with your registered contact number or complaint number so that we can connect with you once we resume our services from 4th May 2020.

Stay home and be safe.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response Apr 29, 2020
Dear Nishtha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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