[Resolved]  Voltas — voltas split ac not working bought within 1 month

Address:

Shree Ram Agency Panipat

Hi team
I purchased a voltas inverter split ac during lockdown i. E may 7, 2020 through shree ram agency. They sold this ac by saying that voltas official would come for installation within 2 days. When i came back home with the acs, i called customer care and they were not available till lockdown is over. Again i had to followup with shree ram agency to get it installed and that too with additional charges.
Now exactly after a month, the newly installed ac is not working. I called customer service people and they said there is leakage of gas. And as this is being installed from third party, they will not entertain my request. And then i reached out to shree ram agency to get it checked. Now they sent the same person who installed and he is saying there is no issue from our end. Its been 6 days of follow up for this new ac and i think i am not getting warranty in this case. Please help me out to repair this machine. Just for reference the sr number is [protected].