[Resolved]  Voltas — Voltas split a.c.1.5 ton

Sir, as mentioned earlier i have purchased 1.5 ton split A.C. of voltas on dated[protected] from kashish enterprises modinagar, distt. Ghaziabad havinng model no. 1.5 silver 3S -N, Sr.no 4551406A12G002282, out- 45T1445E12G003055 .Now on 26 may 2017 its outdoor unit stoped working, only indoor unit was running then on 27 may 2017 i informed to customer care vide complaint no [protected], the mechanic visited on 28th may 2017 and said that its compressor burnt and it is to be replaced. So on dated[protected] the mechanic came and its compressor was replaced by voltas through Vans Air Condition & Electronics, modinagar by Mr.Pintu . Being in warrenty period the compressor was replaced free of cost but they charged gas filling charges and also its capacitor was replaced.After the replacement of compressor its outdoor unit started giving abnormal sound due to vibration and also cooling was poor, in this regard i asked Mr. Pintu to rectify the problem but there was no responce and next day we had gon out of station for about 14 days.After returning i have informed again to your customer care vide complainet no [protected] the mechanic visited on dated[protected] and said that cooling is ok while we were feeling that cooling was not proper and regarding the vibration of outdoor unit he said that it can't be removed and refused to attend.I repeatedly argued him and told him that I will lodge a complaint about your behaviour and poor service, he told me that you are free to lodge a complaint After two or three days its cooling completly became zero.Now i am facing a lot of problem without A.C. when the temp and humidity is so heigh.kindly look into the matter and remove my problems as soon as possible.

Regards

Ansar Ahmad Siddiqui
A-32 kishanpura, oil millgate,
Modinagar, distt.Ghaziabad
Mob.no.[protected]