[Resolved] Voltas — voltas vm-t35eh defective electric panel board

Sumeli Das

from Delhi, Delhi

Address:

Pune, Maharashtra, 411007

Purchased the cooler on 30/03/19 and is out of order from 16/04/19. The technician inspected and observed that the electrical panel is out of order and needs to be replaced immediately. Still the cooler is out of order. It is unbelievable that being a tata product and costing around rs 10, 000 the product is defective one as only after running for 15 days its gone out of order. Requesting to deliver a new product to keep up market reputation of tata products.
Sending a copy to noel n tata, chairman for his immediate instructions and necessary action plz.
Thanks
S k das, a retd g. O. I engineer

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May 26, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Voltas Customer Care's response Dear Sumeli,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 25, 2019

Voltas Customer Care's response Dear Sumeli,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Voltas Online Team