[Resolved]  Voltas — voltas water dispenser

Address:New Delhi, Delhi, 110092

Dear admin,
I am getting frequent call from voltas but executives are not taking our feedback seriously.
My issue was that i have purchased votlas and bill is attaching here for your reference
Within few months gas leakage starts and your technician visited and repaired it but my concern is that since the dispenser was in warranty period that's why you repaired it but it is cleared that the water dispensar was defective and may be the issue arise further.
If the issues arise again within warranty period you will repair it again but as and when warranty expires you will deny but some how we are purchasing it to use it at least a reasonable period which may be 4 to 5 years.
We value our money so please dont use such techinques to make fool
You are requested to replace the voltas.
Asap

On dated 29 july 2017 b timin 12.53 noon your executive named vinay kumar called and promised us to provide the resolutionl.



With warm regards,
Sincerely yours,

305, iiird floor, s-524, neelkanth house
School block, shakarpur, new delhi 110092.

M. No. +91-[protected], [protected]
Email. [protected]@gmail.com
+1 photos
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Sep 1, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Voltas Customer Care's response
Dear Customer (canandan2017),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Dear Sir on 29th of July 2017 I wrote the mail through consumer complaints portal ( See Below) Regarding Voltasvoltas water dispenser and on the sane day the problem starts further and have to lodged a complain, now you can understand that this product have genuine defects and the local technician are not capable of resolving the issues.

Please replace it, it is wasting my time and money too.
Voltas Customer Care's response, Aug 1, 2017
Verified Support
Dear Customer (canandan2017),

We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team
Voltas Customer Care's response, Aug 16, 2017
Verified Support
Dear Customer (canandan2017),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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