[Resolved] Voltas — voltas window ac 1.5 ton getting error code df

D Kapiswe

from Mumbai, Maharashtra

Address:

Giridih, Jharkhand, 815301

My voltas ac stops cooling within 20 mins of run, i complaint this issue to voltas customer care (With complaint no. [protected]) and the technician just cleaned the ac and replaced a sensor, later when the problem again occurred next day, then he says that "he could not resolve the issue and you can return the changed sensor". Now i'm in a condition with no help as when i call to customer care they say technician will resolve while their service is unlikely to fix the issue.

Earlier i thought voltas brand is quite good but now i'll not recommend any one to buy any product from them.

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Jul 1, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 29, 2019

Updated by D Kapiswe Well my complaint number shows the issue got resolved while it's not.

Verified Support

May 03, 2019

Voltas Customer Care's response Dear Customer(D Kapiswe),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 30, 2019

Voltas Customer Care's response Dear Customer(D Kapiswe),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team